IIKO End-User License Agreement
This End-User License Agreement (hereinafter referred to as the "EULA") is a legal agreement between You, the end user, who has purchased or uses the SOFTWARE, and IIKO.
This EULA comes into force when You give consent to be bound by its terms by selecting the “I accept the terms of the license agreement” button followed by selecting the “Next” button and start using the SOFTWARE in any manner. If you start using the SOFTWARE, it is deemed as the acknowledgment that You have read, understand, and agree to be bound by the terms of this EULA. If You do not agree to the terms of this EULA, do not use the SOFTWARE, remove it from Your system, and destroy Your copies of the SOFTWARE.
The SOFTWARE is protected by copyright laws and international treaty provisions, patent, trade secret, and other intellectual property laws. You agree that this EULA is legally binding similarly to any written agreement signed by You.
If the SOFTWARE (including Restricted SOFTWARE) is accompanied by a separate agreement between You and IIKO or IIKO's Partner, including a purchase order or invoice (in each case whether in hard copy or online) and setting out commercial terms between You and IIKO or IIKO's Partner governing terms of Your use of the SOFTWARE (and Restricted SOFTWARE) (the "Client License"), then, in the case of any discrepancy between this EULA and the Client License, the Client License shall prevail.
The EULA may be available in different languages. There may be inconsistencies or differences in interpretation between the English version of the EULA and those EULAs’ made available in other languages. For the sake of uniformity and to avoid any ambiguity, the Russian version of the EULA shall prevail.
"Activation" means a process of verification that You are an authorized End User. The process verifies that the License Key (also known as the Customer ID in user interface documents) is authentic and has not been activated on more Computers than allowed by your Client License. The SOFTWARE must be activated after installation; otherwise, it will operate for a limited time and will cease to function without further notice when the time elapses.
"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with another entity, for so long as such control exists. In the case of companies and corporations "control" and "controlled" means beneficial ownership of more than fifty percent of the voting stock, shares, interest or equity in an entity. In the case of any other legal entity, "control" and "controlled" shall exist through the ability to directly or indirectly control the management and/or business of the legal entity;
"Computer" means a specific physical device or virtual machine that may consist of one or more CPU (central processing unit) cores and running a specified operating system that shall be notified to You in the SOFTWARE documentation. Any changes to the configuration or composition of the Computer could result in the Computer being considered a different Computer for licensing purposes.
"Customer ID" has the same meaning as "License Key".
"End User" (“Customer”, “Operator”) means You.
"IIKO" is IIKO JSC (“Processor”), having its place of business at 118/1 Varshavskoe Highway, 17 Floor, Premise XLIX, Room 2, 117587, Moscow.
"IIKO’s Partner" means an entity or individual who is licensed by IIKO to resell and distribute licensed copies and/or License Keys of the SOFTWARE to End Users, either directly or through one or more sub-resellers.
"Intellectual Property Rights" means all intellectual and industrial property rights whether registered or unregistered and includes rights to (i) inventions, discoveries, patents, and patent applications therefor, reissues thereof, and continuation and continuations in part; (ii) copyrights and database rights; (iii) designs and industrial designs; (iv) trademarks, service marks, trade dress and similar rights; (v) know-how, trade secrets and confidential information; (vi) integrated circuit topography rights and rights in mask works; and (vii) other proprietary rights including applications for any of the above, and any similar right recognized from time to time in any jurisdiction, together with all rights of action in relation to the infringement of any of the above.
"License" means the license granted under clause 1.1.
"License Key" has the meaning given to it in clause 1.2.
"Restricted Software" has the meaning given to it in clause 3.1.
"SOFTWARE" means the IIKO SOFTWARE that You have installed, use or copy, including any and all SOFTWARE components embedded in the SOFTWARE or made available online or otherwise, such as executable, help, demo, sample and other files; libraries, databases, samples, associated media (images, photos, animation, audio-video components, music, etc.), printed materials, and other SOFTWARE components.
"Virtual machine" means a virtual (or otherwise emulated) hardware system.
"You", "Your" and "End User" refer to and include any person and/or any entity that purchased this SOFTWARE for its own use and not for purposes of further resale and any actual user of the SOFTWARE.
1. License Grant
1.1. Subject to the terms and conditions of the EULA, IIKO grants to You a limited, non-exclusive, non-transferable license to install and use functionality of the SOFTWARE subject to all restrictions and the scope of the License as set out in this EULA, the SOFTWARE, the License Key, and the terms of the Client License. All provisions stated herein apply both to the SOFTWARE as a whole and to all of its separate components and End User documentation. Any issue with respect to the scope of the license shall be construed in favour of restrictions on the scope of the license. Restrictions on Your use of the SOFTWARE and the scope of Your License may include but are not limited to the following:
1.1.1. You may install the SOFTWARE on any number of Computers owned by You but you can only simultaneously run the SOFTWARE on as many Computers or Virtual Machines as the number of "Concurrent" licenses You acquired as set out in the terms of your Client License unless otherwise indicated in in the Client License or in any documentation accompanying the SOFTWARE.
1.1.2. Processing volume. The number of volume units (e.g. Orders, Deliveries, Customers) that may be processed by the SOFTWARE, if it is stipulated in the License Key, may be limited in any manner whatsoever, including: (i) limitations on the number of volume units that may be processed within particular time periods, (ii) monthly or annually limits, or (iii) limitations on the overall number of volume units that may be processed. The number of volume units may also be limited indirectly (e.g. by the total daily amount of processed orders).
1.1.3. Duration. IIKO may limit the use of the SOFTWARE by a fixed period of time stipulated in the License Key, and the SOFTWARE may not be used by You beyond the expiration of such time period.
18.104.22.168. If you acquire the SOFTWARE on a subscription basis, in addition to the restrictions mentioned above in articles 1.1.2 and 1.1.3, the following restrictions apply. You may use the SOFTWARE for a limited subscription period. You may have the option to extend Your subscription period or switch to a perpetual license. If You extend Your subscription period, You may continue using the SOFTWARE until the end of Your extended subscription period. After the expiration of Your subscription period, of the SOFTWARE’s functionality will not be available and You can not use the SOFTWARE anymore. Additional terms and conditions of your use of the SOFTWARE on a subscription basis may be described in the Client License, which you shall accept before obtaining (purchasing) the SOFTWARE on a subscription basis.
1.2. You acknowledge and agree that the SOFTWARE is protected from unauthorized copying and unlimited use and may include SOFTWARE protection keys providing for such protection ("License Keys") and You accept the SOFTWARE subject to all such protections. License keys may require activation and the number of available activations may be limited.
1.3. All rights not expressly granted to You by the EULA are reserved by IIKO.
1.4. Any use of the SOFTWARE or component parts outside of or in contravention of the terms and conditions of this EULA shall constitute a breach of IIKO’s and/or third parties’ Intellectual Property Rights and shall give cause for termination by IIKO of this EULA and of all rights to use the SOFTWARE granted to You under this EULA.
2. Limitations of Use
2.2. You or third parties may not the following:
2.2.1. Reverse engineer, disassemble, decompile (i.e. reproduce and transform the object code into source code) or otherwise attempt to derive the source code for the SOFTWARE or any part, except, and only to the extent, that such activity is expressly permitted by applicable law notwithstanding this limitation. If applicable law prohibits the restriction of such activities, any information so retrieved must not be (i) used to create any software that is similar to or the same as the SOFTWARE or (ii) disclosed to third parties with the exception that such disclosure is required by law and such information must be promptly disclosed to IIKO. All such information shall be deemed confidential and proprietary information of IIKO.
2.2.2. Modify, adapt (including any changes for the purpose of enabling the SOFTWARE to run on Your hardware), making any changes to the object code of the SOFTWARE, applications and databases contained in the SOFTWARE other than those provided for by the SOFTWARE and described in the documentation.
2.2.3. Correct errors in the SOFTWARE or translate the SOFTWARE without prior written consent of IIKO.
2.2.4. Rent, lease, sublicense, assign or transfer any rights granted to You by this EULA and other rights related to the SOFTWARE to any other legal entity or person unless otherwise stipulated in the Client License.
2.2.5. Permit any person not entitled to use the SOFTWARE to access and/or use the SOFTWARE, including without limitation in a multi-user system, virtual environment, or via the Internet.
2.2.6. Remove, change or obscure any copyright, trademark or patent notices that appear on the SOFTWARE as delivered to You.
2.2.7. Copy the SOFTWARE, except where such copying is incidental to normal use of the SOFTWARE or where it is necessary for the purpose of back-up or operational security.
2.3. You may not use the SOFTWARE to provide the results or access to the results acquired through the use of the SOFTWARE to any third party unless You have signed a Client License that permits you to do so.
2.4. You may not bypass the SOFTWARE’s user interface that is provided with the SOFTWARE, without an additional Client License permitting that, including use of the SOFTWARE in aggregate with any other SOFTWARE, except by means stipulated in the SOFTWARE (API).
3. Pre-release, Trial or Demo SOFTWARE
3.1. If the SOFTWARE You have received with this License is a pre-commercial release or Beta-Release SOFTWARE, provided for a trial or for demonstration, verification or testing purposes, has limited or less than full functionality, labeled "Try&Buy" "Trial", "Demo" or was provided at no charge ("Restricted SOFTWARE"), then this section 3 shall apply until such time that You obtain (purchase) a License for the full version of the SOFTWARE. To the extent that any provision in this is in conflict with any other term or condition in this EULA, this Section shall supersede such other term(s) and condition(s) with respect to the Restricted SOFTWARE, but only to the extent necessary to resolve the conflict.
3.2. THE RESTRICTED SOFTWARE IS PROVIDED TO YOU "AS IS" AND WITHOUT WARRANTY OR INDEMNITY (EXPRESS, IMPLIED OR STATUTORY) OF ANY KIND. THE RESTRICTED SOFTWARE DOES NOT REPRESENT FINAL SOFTWARE FROM IIKO, AND MAY CONTAIN BUGS, ERRORS AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM OR OTHER FAILURES AND DATA LOSS. TO THE GREATEST EXTENT ALLOWABLE UNDER APPLICABLE LAWS, NO WARRANTY SHALL APPLY TO THE RESTRICTED SOFTWARE, AND FOR CLARITY YOU ACKNOWLEDGE THAT IIKO DISCLAIMS ANY WARRANTY OR LIABILITY OBLIGATIONS TO YOU OF ANY KIND. WHERE LIABILITY CANNOT BE EXCLUDED BUT MAY BE LIMITED, IIKO’S TOTAL LIABILITY AND THAT OF ITS PARTNERS SHALL BE LIMITED TO THE SUM OF ONE HUNDRED AND FIFTY (150.00) EURO.
3.3. Restricted SOFTWARE may have limited functionality, such as having functionality for a limited period of time, and upon expiration of permitted functionality ("time-out"), Your access and ability to use the Restricted SOFTWARE may be disabled. Upon a time-out, Your rights under the EULA shall terminate, unless You obtain a new license from IIKO.
3.4. Restricted SOFTWARE for which there has not been a commercial release.
3.4.1. Restricted SOFTWARE constitutes the Confidential Information of IIKO.
3.4.2. You acknowledge and agree that IIKO does not promise or guarantee, has no express or implied obligation, and You acknowledge that IIKO has not promised or guaranteed, that Restricted SOFTWARE will be further developed, or that a commercial version will be announced or made available in the future. IIKO may not introduce a SOFTWARE product similar to or compatible with such Restricted SOFTWARE. Accordingly, You acknowledge that any use, research or development that You perform regarding such Restricted SOFTWARE is done entirely at Your own risk.
3.4.3. You agree to provide feedback to IIKO regarding testing and use of the Restricted SOFTWARE, including error or bug reports ("Feedback"), and to entirely transfer and grant to IIKO all rights in such Feedback, including without limitation, the rights to use, publish and disseminate the Feedback. All Feedback constitutes the Confidential Information of IIKO.
3.4.4. Confidentiality of Restricted SOFTWARE and its use:
22.214.171.124. You agree not to disclose accompanying written, oral or electronic information divulged to You by IIKO related to the Restricted SOFTWARE, any information about the quality of such Restricted SOFTWARE or the quality of the results acquired through the use of such Restricted SOFTWARE, and any Feedback are the Confidential Information of IIKO.
3.4.5. You shall not disclose the Confidential Information of IIKO to anyone. The term "disclose" includes to display, describe, copy, lease, loan, rent, assign, transfer or provide access, over a network or otherwise, to Confidential Information reproduced in any form, including oral communications, to any third party.
3.4.6. You shall take all reasonable steps to prevent the disclosure of Confidential Information and to keep it confidential.
3.4.7. You shall promptly inform IIKO if You become aware of any disclosure of Confidential Information. If You are in breach of the terms and conditions set forth in articles 126.96.36.199 - 3.4.6 above, You shall compensate IIKO for any loss resulting from such breach.
3.4.8. Upon receipt of a later version of Restricted SOFTWARE or a commercial release of such SOFTWARE, whether as a stand-alone product or as part of a larger product, You agree to return or destroy all earlier versions of the Restricted SOFTWARE received from IIKO.
4. Not-for-resale SOFTWARE
4.1. If the SOFTWARE is labeled "Not for Resale" or "NFR," then, notwithstanding other sections of this EULA, You may only use such SOFTWARE for demonstration, verification or testing purposes.
5.1. If the SOFTWARE is labeled as an update, You must own a license for the previous version of the SOFTWARE identified by IIKO as being eligible for this update in order to use the SOFTWARE update.
5.2. The SOFTWARE labeled as an update replaces and/or supplements the product that formed the basis for Your eligibility for the update.
5.3. You may only use the resulting updated product in accordance with the terms of the EULA supplied with that update, and the terms of that EULA shall replace the terms of this EULA.
5.4. You acknowledge and agree that any obligation IIKO may have to support the version of the SOFTWARE being updated (including under clause 6 below) shall end upon the availability of the update.
6. Technical Support and Maintenance
6.1. You may be provided with technical support, maintenance or professional services related to the SOFTWARE in circumstances where You have a current subscription for the SOFTWARE or have otherwise paid for the license of the SOFTWARE ("Support Services") subject to conditions of the current IIKO support policy; however, You may be entitled to a different level of Support Services than is stated in the IIKO support policy in accordance with a written agreement executed between You and IIKO or an IIKO’s Partner with respect to such Support Services.
6.2. The general terms and conditions of IIKO support policy are published on the IIKO Web site (the "Support Policy"). IIKO reserves the right to change the Support Policy any time without any prior notice.
6.3. In addition to the Support Policy, IIKO may have specific support policies in specific regions which may be regulated by separate agreements.
6.4. Any supplementary SOFTWARE code and any SOFTWARE component provided to You as part of Support Services is to be considered as part of the SOFTWARE and subject to the terms and conditions of this EULA.
6.5. The Operator instructs the Processor to process personal data obtained by the Processor for the purposes of providing basic technical support. Hereby, the parties have agreed to regard the personal data as the information which shall not be disclosed or disseminated to third parties without prior written approval of the Operator. The Operator shall not disclose or divulge any personal data, which became known to it in the process of providing basic technical support, without prior written approval of the Operator. The Processor shall abide by the personal data processing principles and rules stipulated by Federal Law No.52-FZ “On Personal Data” dated July 27, 2006. Personal data items processed by the Processor are set out in Annex No.1 to this License Agreement. The list of personal data items can be changed by executing an addendum upon agreement between the parties. The Operator undertakes to obtain a consent from personal data subjects to personal data being processed by the Processor as prescribed by law and inform them that the personal data is transferred to the Processor. The list of actions (operations) with personal data to be performed by the personal data Processor includes the following: recording, systematizing, accumulating, storing, refining (updating, modifying), using, blocking, deleting, and destructing. The Processor may process personal data obtained for the purposes of providing basic technical support by engaging one of the Partners at the Processor’s choice, being liable for the Partner’s conduct as for its own in strict compliance with the aforementioned instruction, and inform the Operator of the instruction execution process in its entirety at the Operator’s request.
6.6. The Processor is liable for the actions of its employees that result in the disclosure of the Operator’s personal data to any third party not bound by the terms of the personal data protection agreement as regard to the processing or dissemination of the data. The Processor, by the written instruction of the Operator, shall destroy the personal data received from the Operator within thirty (30) calendar days from the time such instruction is received, and, in case the destruction is not possible, shall block the data for no longer than six (6) months and destroy thereafter. Once the instruction is successfully carried out, the Operator may require the Processor to provide a statement on personal data destruction, as well as the documentary support of the efficiency of measures for personal data protection and 3-level security of Information systems in case the Operator receives a reasoned request from a competent government authority, provided the Processor is timely presented a duly certified copy of such a request. The Operator shall be liable to the personal data subject for the Processor’s actions. The Processor shall be liable to the Operator. If one of the Parties violates the aforementioned instruction, the other Party may refuse to carry it out by sending a corresponding notification to the first Party in writing. The Processor’s liability to the Operator is limited and shall not exceed one thousand five hundred (1500.00) Euro. Indirect damage and lost profit are not recoverable under no circumstances.
7.1. No title to any of IIKO’s Intellectual Property Rights (including the SOFTWARE and any IIKO patents, trademarks, or copyrights) is transferred to You and other than as set out in this EULA no other rights are granted to You in relation to IIKO's Intellectual Property Rights. You shall not, in any way, during or after the term of the EULA, make any use of or claim any right to any name, logo, trademark, pattern, or design owned by IIKO, or any name, logo, trademark, pattern, or design resembling them except as agreed in this EULA.
7.2. No title to any of Your Intellectual Property Rights (including the application and any You patents, trademarks, or copyrights) is transferred to IIKO.
7.3. The SOFTWARE contains valuable trade secrets and confidential information belonging to IIKO and third parties and are protected by copyright laws.
7.4. All title and rights in and to the content that is not contained in the SOFTWARE, but may be accessible through the use of the SOFTWARE, are the property of the respective content owners and may be protected by applicable copyright or other intellectual property laws and international treaties. This EULA does not grant You any rights to such intellectual property.
8. Limited Warranty. Disclaimers
8.1. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION 8 (LIMITED WARRANTY, DISCLAIMERS), AND EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION, OR TERM TO THE EXTENT THAT THE SAME CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW IN YOUR JURISDICTION, THE SOFTWARE, INCLUDING WITHOUT LIMITATION ANY SOFTWARE DOCUMENTATION, UPGRADES AND UPDATES, IS BEING DELIVERED TO YOU "AS IS" AND IIKO MAKES NO WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS (EXPRESS OR IMPLIED WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY MATTER, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, INTEGRATION, SATISFACTORY QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR THAT THE SOFTWARE WILL CARRY NO ERRORS, MEET YOUR REQUIREMENTS, OR THAT THE SOFTWARE WILL FUNCTION PROPERLY WHEN USED IN CONJUNCTION WITH ANY OTHER SOFTWARE OR HARDWARE. IIKO DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULT YOU MAY OBTAIN BY USING THE SOFTWARE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE LIES WITH YOU. FUTHERMORE IIKO MAKES NO WARRANTIES FOR ANY THIRD PARTY SOFTWARE PRODUCTS WHICH MAY BE SUPPLIED WITHIN THE SOFTWARE.
9. Limitation of Liability
9.1. IN NO EVENT WILL IIKO BE LIABLE TO YOU FOR ANY DAMAGES, BUSINESS INTERRUPTION, LOSS OF DATA OR INFORMATION OF ANY KIND, BUSINESS OR OTHERWISE, CLAIMS OR COSTS WHATSOEVER, OR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR ANY LOST PROFITS OR LOST REVENUE RESULTING FROM AND/OR RELATING TO THE USE OF THE SOFTWARE, OR DAMAGES CAUSED BY POSSIBLE ERRORS OR MISPRINTS IN THE SOFTWARE, EVEN IF AN IIKO REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS, OR FOR ANY CLAIM BY ANY THIRD PARTY. IIKO’S SOLE AND AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THE SOFTWARE SHALL BE LIMITED TO THE PURCHASE PRICE ORIGINALLY PAID FOR THE SOFTWARE, IF ANY.
10. Governing Law
10.1. This EULA and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of the Russian Federation.
10.2. Pre-trial dispute resolution procedures shall be mandatory. A response to a complaint must be sent within ten (10) business days of its receipt by the Party. If no agreement is reached by way of negotiations, the dispute shall be referred to the Moscow Arbitrazh Court.
11.1. Unless terminated in accordance with this clause 11, this EULA shall be valid for 10 years from the date which You first demonstrate Your acceptance of the EULA terms.
11.2. Without prejudice to any other rights, IIKO may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such an event, You must destroy all copies of the SOFTWARE, all of its component parts and remove the SOFTWARE from Your Computers.
11.3. You may terminate this EULA by destroying of all copies of the SOFTWARE, all of its component parts and removing the SOFTWARE.
11.4. Such termination or expiry of this EULA does not relieve You of Your obligation to pay for the SOFTWARE. Sections 2, 7, 8, 9, 10, 11, 12 paragraphs 3.4.4 shall survive the termination or expiration of this EULA, howsoever caused, but this shall not imply or create any continued right to use the SOFTWARE after termination or expiration of this EULA.
12.2. You agree that the SOFTWARE may have periodic Internet connection with an IIKO server to check the status of the SOFTWARE or download additional materials, information or components, and You agree to inform IIKO about possible attempts at circumventing the technical restrictions on the use of the SOFTWARE imposed by IIKO in order to protect its copyright. No personal information about You will be transferred during such connections.
12.3. If any claims or lawsuits are brought against You in connection with Your use of the SOFTWARE, You shall inform IIKO in writing about them promptly and whenever practicable within three (3) days from the moment You learn of them. You shall use every reasonable endeavour to enable IIKO to take part in the proceedings or hearings and shall fully coopertae with IIKO and provide all information IIKO deems useful or necessary for the defense against claims or lawsuits, promptly upon (and whenever practicable no later than seven (7) days from the moment of) the receipt of a request from IIKO.
12.4. Consideration under this EULA is the price of the License charged by IIKO or an IIKO Partner and payable in accordance with the payment procedures established by them, or may be included in value of equipment or hardware obtained by You or is part of the consideration payable by You for the full version of the SOFTWARE.
12.5. If any part of this EULA is found void or unenforceable, it will not affect the validity of the balance of the EULA, which shall remain valid and enforceable according to its terms.
12.6. This EULA does not confer any rights on any person or party other than the parties to this EULA (which, in respect of IIKO includes its Affiliates) and, where applicable, their successors and permitted assigns.
12.7. You shall not, without prior written consent of IIKO, assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under this EULA. IIKO may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under this EULA.
12.8. If the whole or any part of any provision of this EULA is void or unenforceable in any jurisdiction, the other provisions of this Agreement, and the rest of the void or unenforceable provision, will continue in force in that jurisdiction, and the validity and enforceability of that provision in any other jurisdiction will not be affected.
Annex No.1 to the End-User License Agreement
List of personal data items:
- Personal data of Operator’s employees: first name, middle name, last name, date of birth, sex, passport details, social security No., Tax ID, address, subdivision, role, business phone number, mobile phone number, email, validity of health record and tests (required to perform job duties; no medical opinions), salary details, work schedule.
- Personal data of other personal data subjects, including those to whom Operator is selling goods or provide services: first name, middle name, last name, sex, date of birth, address, order delivery address, email, mobile phone number, information on placed orders, company (name of subject’s place of employment), risk level, loyalty card number, contact details of a person who recommended Operator’s services to the data subject (full name, phone number, email).